Up to 10 people
Small office
$1,450 per site, per month
- Monitoring, 24 hours
- Incident recovery included
- Patching and tested backups
- Service desk, business hours
Most clients
11 to 40 people
Practice
$2,900 per site, per month
- Everything in Small office
- Annual security audit included
- Quarterly review with a named analyst
- Insurance questionnaire support
41 to 120 people
Multi-site
$2,400 per site, per month, from 2 sites
- Everything in Practice
- Site-to-site network management
- Service desk until 9pm
- Twice-yearly tabletop exercise
Sample figures for layout purposes. Hardware and software licenses are passed through at cost and shown as separate lines on the invoice.
Side by side
What is in each plan
| Small office | Practice | Multi-site | |
|---|---|---|---|
| 24-hour monitoring | Yes | Yes | Yes |
| Incident recovery | Included | Included | Included |
| Tested backups | Monthly | Monthly | Weekly |
| Security audit | Fixed price | Annual, included | Annual, included |
| Review meetings | Yearly | Quarterly | Quarterly |
| Service desk hours | 8am to 6pm | 8am to 6pm | 8am to 9pm |
| Minimum term | None | None | None |
The small print, in large print
Questions about money
Why per site and not per user?
Because the work is per site. A firewall, a network and a set of backups cost the same to look after whether twelve or fifteen people sit behind them. Per-user pricing mostly punishes you for hiring.
Is incident recovery really unlimited?
For incidents on systems we manage, yes. If you ask us to recover something we were never given access to, we will quote a day rate before starting.
What does it cost to leave?
Nothing. Thirty days notice, and we hand over documentation, credentials and configuration to whoever comes next. We would rather be easy to leave and kept anyway.
Is there an onboarding fee?
One month's rate, once. It covers the first audit and the cleanup that nearly always follows it. Here is what onboarding involves.
Not sure which one you are?
Tell us how many people and how many buildings. We will tell you the number on the first call.